FAQ

We focus on five key categories to support your gardening success:

• Cover Crop Seeds for soil health
• Fruit & Nut Trees including dwarf varieties
• Irrigation & Watering systems
• Pest Control solutions
• Seasonal Plants & Flowers timed for optimal planting

Absolutely! We select hardy varieties and include customized care sheets with every order based on your local planting zone. Our seasonal plants are particularly beginner-friendly as they’re chosen for easy success during their planting window.

Our 3-Step Care Protocol includes:

1. Gentle pre-shipping preparation (pruning and hydration)
2. Climate-adapted packaging with breathable materials
3. Seasonal guidance tailored to your location

For delicate items like fruit trees, we recommend scheduling delivery when you can plant immediately.

We ship worldwide except Asia and select remote regions. Delivery options:

• Standard Shipping ($12.95): 10-15 days via DHL/FedEx (ideal for time-sensitive orders like seasonal flowers)
• Free Shipping (orders over $50): 15-25 days via EMS (perfect for larger orders like fruit trees)

Please allow 1-2 days for order processing (longer during peak seasons).

Yes! We specialize in custom delivery solutions for:

• Orchard installations
• Wedding floral timelines
• School garden projects
• Commercial-scale cover crop plantings

Email [email protected] to arrange staggered deliveries or special scheduling.

All shipments include full tracking from our greenhouse to your garden. You’ll receive tracking information via email once your order is dispatched. Standard Shipping offers real-time updates through DHL/FedEx systems.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed.

Our Green Guarantee covers:

• 15-day return window for damaged plants (photos required within 48 hours of delivery)
• Free replacements for items lost in transit
• Personalized troubleshooting for shipping stress

Please contact us immediately if any issues arise – we’re committed to making it right!

While we don’t advertise standard bulk discounts, we’re happy to discuss special pricing for:

• Community garden projects
• Landscaping professionals
• Agricultural operations

Contact us with your specific needs at [email protected].

Some wilting is normal after transit. Our care sheets include special “shock recovery” instructions, but we also offer:

• Free expert advice via email
• Replacement plants if recovery isn’t possible
• Season-specific troubleshooting guides

Pro Tip: Water lightly immediately upon arrival and provide shade for 24 hours before planting.

Absolutely! Our seasonal selections are already climate-appropriate, but you can:

• Reference our planting zone map included with every order
• Email photos of your garden space for personalized recommendations
• Look for our “Zone Perfect” product badges

We particularly excel at helping customers in challenging microclimates.